Privacy

Privacy Policy

This policy explains what data ChessTV collects, why we use it, and how you can control it while using video chess rooms, player pages, subscriptions, and account features.

Last updated: April 17, 2025

Room data

We process account, room, chat, game, and technical data needed to run private video chess rooms.

Access control

Private rooms use invite and approval flows so room content is limited to accepted players.

Payments

Subscription checkout, billing, and payment details are handled through Stripe.

1. Who is responsible for your data?

ChessTV.com ("ChessTV") is responsible for processing personal data connected to your ChessTV account and use of the platform.

For privacy inquiries, contact us at support@chesstv.com.

2. What data do we collect and why?

We collect the information needed to create and secure your account, provide private chess rooms, process subscriptions, and improve the service.

  • Account registration and login data, including username, email address, encrypted password, country, and OAuth details when you sign in with Google.
  • Profile data such as name, username, and profile photo if provided or received from Google sign-in.
  • Room and game data such as room code, room membership, join requests, game offers, moves, clocks, results, chat messages, and room history.
  • Video room technical data needed for connection setup, such as WebRTC signaling messages and ICE server configuration. ChessTV does not store your live camera or microphone stream as video files.
  • Website access and technical data such as IP address, browser type, device information, logs, and security events.

3. Analytics and cookies

We use essential cookies and local storage to keep you signed in and keep the site working. If analytics tools are enabled, we ask for consent before activating non-essential cookies.

Analytics helps us understand page usage, errors, and product flow so ChessTV rooms become easier to use.

4. Payments

Payments are processed by Stripe. Stripe may collect billing details, card information, IP address, and tax-related information to process subscriptions and comply with legal obligations.

Read Stripe Privacy Policy

5. Legal basis for processing

We process personal data under the legal bases available under GDPR and applicable privacy law.

  • Contract: to provide accounts, rooms, games, chat, subscriptions, and support.
  • Consent: for analytics and optional preferences where consent is required.
  • Legitimate interests: to keep ChessTV secure, prevent abuse, improve reliability, and understand product performance.
  • Legal obligation: for billing, tax, accounting, and compliance requirements.

6. Data retention

We keep personal data for as long as needed to provide the service, maintain your account, preserve room and game history, comply with legal duties, and resolve disputes.

Some records may be retained after account closure when required for security, accounting, legal, or fraud-prevention purposes.

7. Your rights

You can contact support@chesstv.com to exercise your privacy rights. Please describe your request clearly so we can respond properly.

  • Access your personal data.
  • Correct inaccurate or outdated information.
  • Withdraw consent where processing is based on consent.
  • Object to certain processing.
  • Request deletion of your data.
  • Request data portability where applicable.

8. Changes and complaints

We may update this Privacy Policy from time to time. When we do, we will update this page and notify users where appropriate.

If you believe your data has been mishandled, contact us directly or file a complaint with your local data protection authority.